Better Buses

Your say in making the buses better

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What people have said so far (sorted by rating)

Yesterday I stood at the stop shown as CC in the new FirstBus Map and Guide as a stop for the new 38C (prev. 36). When the bus arrived (10min. late) it almost didn’t stop as the driver drove slightly past indicating that this wasn’t the correct bus stop. When… Continue reading…
Jann. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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I’m rather unimpressed at First Glasgow’s ‘rationalisation’ of the bus routes. The strategy seems to be to increase the number of buses going along main roads (oh, sorry, that should be ‘corridors’ as First are calling them) which were already well-served, combined with a reduction in areas which had pretty… Continue reading…
Gav S. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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Today, First changed their routes and to the ‘surprise’ of many, a good number of people were confused and got lost. This reminded me of how I felt when I first came from Berlin to Glasgow four years ago and tried to use the buses. I was used to going… Continue reading…
Jan. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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Be able to stick to the timetables given and to actually turn up on time !… Continue reading…
Sylvia McCue. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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Use of a smart card system on different forms of travel with diffident companies. I would use it much more. Used to live in Hong Kong and they had octopus card back in 97. Oyster card system in London is also great. Glasgow needs to stay competitive with other cities… Continue reading…
Patrick Cichy. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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What would make the buses better for me is having a bus service that arrives ON time. Not early. Not late. Just when it ought to. See, maybe buses can turn up when they feel like it but it doesn’t work that way at my university or place of work.… Continue reading…
Grant Byrne. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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I have travelled, worked and lived in cities all over Europe. Glasgow has the worst bus service and most un-integratd public transport system of any I have visited, only marginally pipped by Liverpool where Arriva (and even First) do not insist on exact fares. Arriving home from Berlin for instance,… Continue reading…
Ewan Hunter. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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I’ve also just thought…First operate Scotrail too. Surely it can’t be healthy that a single company controls both main forms of transport. If First drive people off the buses, then they are going to pick up business on the trains. Conversely, if they duff up the trains, then people will… Continue reading…
Curious.... At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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I’m a pretty frequent bus user, usually a couple of times a week. The things that spring to mind with regards to improvements for the buses are ticketing and mapping. With regards to tickets – it would be great if you could buy a single journey ticket that lasted about… Continue reading…
via email. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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Another sparkling example of First Buses customer service. Is there any way of viewing their complaints? If they receive some public funding then surely we have a right to see a breakdown of complaints and how they are dealt with. I made a complaint about offensive racist behaviour by a… Continue reading…
J. At a Glasgow bus stop.
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, 5.00 out of 5)
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