Smoking has to be STOPPED on our bus services. Since the smoking in public places ban came into force certain members of the public continue to break the law by smoking on buses! No one seems to police this issue so the culprits continue to break the law. Buses need…

I live in Govanhill, it takes me 30 minutes to walk to work (and I do whenever I can) but for me to get the bus it costs £1.85, the same it costs for a person to travel the full length of the bus route. The service doesn’t warrant this…

Would it really be asking a lot for First to give some explanation, and maybe even say sorry, when they turf everyone out of the bus and tell us to wait for the next one? Instead of just shouting “Youse have all tae get aff”.…

Will First Bus reimburse me for my 10 week bus ticket that I bought when it included use of the night bus?
You can’t take away a key part of the service with only 4 weeks warning when someone has just bought a 10 week ticket. What an insult.
£2…

Scottish oyster card is number 1 priority! Pay for a day ticket, use any bus in that area. (Possibly even glasgow subway too)…

Right now I’d settle for First’s management simply showing some sign of listening to us — of acknowledging passengers’ constructive complaints; of engaging in dialogue with their customers; of showing some indication that they treat us with anything other than disdain. I shall watch this campaign with interest.…

Get VOSA to monitor the reliability of First Glasgow bus services, they are legally supposed to operate no more than 1 minute early or 5 minutes late.…

As I’ve said in comments elsewhere on the site, many problems could be solved by having a more intelligent 21st century approach to routes.
On the London underground, you don’t get on a tube and expect it to take you to your destination – you get on one that takes…

Glasgow has been left with one main bus operator who are not concerned with the needs of passengers. They can charge whatever fare they choose and the passenger has no say in the matter. If there was competition from other bus companies, fares would drop and better services would come…

Better cycle awareness training – like @on_LothianBuses…