What would make the buses better for me is having a bus service that arrives ON time. Not early. Not late. Just when it ought to. See, maybe buses can turn up when they feel like it but it doesn’t work that way at my university or place of work. I shouldn’t have to leave 10 or 15 minutes before a bus is due in order to ensure I get said bus and I certainly shouldn’t have to factor in time in my journey plans for buses not bothering to turn up whatsoever. The come as you please nature of the First bus service is atrocious and thanks to a total lack of competition or alternative travel I haven’t the luxury of voting with my feet.