It’s easy. You use buses, tell us how you think we could make a better bus service:
Knowing when my bus goes, whether I use the internet, or rely on signage at bus stops. Knowing where my bus leaves from and whether it is running to time.
Have you noticed those electronic boards at bus stops? They look really useful, but how many times has the board told you that a bus is due any moment, then it suddenly disappears from the board but no bus has passed? This is because the displays are often just giving information from the timetable rather than real-time updates form the buses. With huge cost of these systems, and the potential for them to do good, this is truly a waste of resources, as well as a source of frustration for us bus users. Bus information is now on the internet, with many apps for smartphones bringing information right to you at the bus stop, there is so much potential to draw together the information and have it available to people right at their fingertips. The internet is all very well but wouldn’t it be useful to have a map too? Bus travel in Glasgow seems to be designed to stop an invading force finding its way into the suburbs. Many bus stops have no indication of where a bus is going and where it stops apart from the terminus. Where is the map showing where the buses can take me and which stop I should use to get the bus to where I need to go? Shouldn’t all bus companies be required to supply maps and timetables for all bus stops, and send real-time information out to the internet for us all to access? How about even showing the ticket prices at the bus stops?