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Sneak preview of the survey results

There has been a great response to our calls for bus users to give us their views. One of the ways we are seeking views is through a questionnaire that is on line and which we are also delivering face to face at bus stops around Glasgow. If you haven’t completed it yet, you can do so here.

I thought you would like a sneak preview of the results we are getting from the online survey.

Over half of you (59%) are dissatisfied with the service you receive from the buses with only 10% satisfied. The rest aren’t convinced either way.

The issue that is most troubling is the price of tickets with 84% of online respondents disagreeing that buses are value for money. That is not surprising given the price hikes of recent years and the most recent one at the end of March. Reliability of buses was the next gripe, with frequency and lack of information following close behind. More than half of people responding to the survey said that drivers are ‘not often’ or ‘never’ helpful

This preview of the data was done from the 105 surveys that are already in, we will be doing a detailed analysis of the responses towards the end of April so get your responses in and tell your friends.

Alongside the survey we are also gathering views that are forming our ‘Big Plan’ for the buses. We will now add additional asks into this part of the website, using your words and your priorities. We want to produce a plan that comes, not from Patrick Harvie MSP, but from you, the bus users.

Continue the conversation here.

Fill in the survey here