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FirstGlasgow Chief responds to Patrick's letters

Ronnie Park, Managing Director of First bus has written to Patrick  in response to two letters that he wrote on 10 May and  21 May 2012: the first about fare structures and price rises and the second regarding punctuality data and surveys.

The letter tries to explain the current complex fare structures and also confirms the survey information that FirstBus collect, though sadly they neither put it publicly on their own website, nor would make it available to us to put on

In the letter Ronnie Park also pledges support for the Scotland-wide bus passenger survey that Patrick is campaigning for. He says that ‘having a body such as passenger Focus conducting on going research and providing feedback on bus services across Scotland would be a positive development.’  The Confederation of Passenger Transport, the bus industry body, was also positive about the proposal when Patrick met with them and his motion on teh subject has received support from MSPs, although none from the SNP. we are encouraging people to contact their MSP about the motion, so if you haven’t yet emailed your MSP to ask for their support please do.

Patrick has asked Keith Brown, the Transport Minister for a meeting to discuss the survey specifically and we are still awaiting a response, but we are hopeful that there is a ground swell of agreement that this would be a positive thing for bus passengers in Scotland.

I learned from the letter that First Glasgow have a family off-peak all-day ticket for £8.  We would be interested to hear from anyone who has heard of the ticket or has used it. Or get in touch if you ask to use one on a bus as of now – make sure you have a copy of Ronnie Park’s letter with you in case the drivers haven’t come across it either!

 Read the Letter from First Glasgow

15 June 2012